Member Quick Start Guide
New here? You’re probably wondering, “What is The Dock Exchange?”
You’re in the right place.
The Dock Exchange is our private digital network where members connect, collaborate, and support one another.
It brings together important updates, events, and community conversations in one place—accessible via your web browser or the The Loading Dock app you already use to book phone booths and meeting rooms—so you can stay informed and connected without the clutter.
What Can you Do On the Dock Exchange?
Ask questions, find resources and meet other members across all locations
Stay up to date on announcements & updates
Discover and RSVP to upcoming events
Connect and chat with other members
Access community resources and information
Receive quick updates from the Loading Dock team
Earn points for engaging and trade them in for exclusive Loading Dock swag.
How Do I join?
When you become an official Loading Dock member, you’ll get your private invite link via email as part of your onboarding process. All you have to do is click the link, create your password, create your profile, and then you’ll have instant access to the community in your web browser. You can then access the community anytime via The Loading Dock App (this is where you’ll book your meeting room hours and phone booth reservations).
Frequently Asked Questions
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We have three campuses brimming with members from all backgrounds, professions, experiences, and walks of life. It’s easy to show up, work, and go home. We witness the power that comes when our members network, problem solve, and share resources with each other. We see it everyday in the kitchens, by the copiers, and on the porches. We’ve been searching for years for a way to bring that power of networking online too.
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Slack is being phased out for members. Member Slack access ends on January 16, 2026.
Going forward, all community conversations, updates, and event information will live on The Dock Exchange. Members should plan to use Dock Exchange as their primary community space.
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Once your profile is set up, you can browse available groups directly in The Dock Exchange and join any that interest you.
You’ll then start seeing group discussions, events, and updates in your feed.iption
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Yes! We know that in any online community you’ll have your leaders, your engagers, and your silent observers. This is an ecosystem and the goal is to bring more connection and value to our community and you do you.
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The Dock Exchange includes a shared community calendar where you can:
Discover upcoming member events and workshops
RSVP directly to events
Get automatic reminders before events start
If you’re hosting or co-hosting an event, your community team can help make sure it’s posted and promoted properly.
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Yes! Members are encouraged to get involved.
You may see opportunities to:
Sponsor an event
Volunteer
Co-host with other members
These opportunities will be shared directly on The Dock Exchange when available.
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During special challenges, members who reach certain point milestones may earn free Loading Dock swag.
For example, the first 100 members to reach 25 points will receive limited-edition merchandise as a gift!
More details will always be shared directly on The Dock Exchange.
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Your profile helps other members get to know you and makes it easier to connect.
A completed profile allows you to:
Earn engagement points
Be discoverable in the member directory
Join conversations more easily
Tip: Adjust your notification settings so you’re alerted in a way that works best for you.
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Here’s the best way to get started:
Accept your invite and set up your profile
Join a few groups that interest you
Explore upcoming events and RSVP
Post, comment, or say hello to start earning points
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If you need help or have questions about The Dock Exchange, reach out to any Loading Dock team members. We’re happy to help you get connected!
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Yes, The Dock Exchange also serves as a member directory!